Q. What if I would need to cancel or change a part, or all, of my order?
A. Orders are usually prepared and pulled several days before the rental time. You may always increase an order, if the items are available. However, decreasing or canceling your order within a week of your event, will be subject to a 15% restocking charge. There are some items that we can be less flexible with, due to smaller inventory and/or higher demands. On those items we will be unable to refund your deposit at anytime, if we have lost rentals. Keep in mind when booking a tent with Canton Chair Rental, you will not get your deposit back, due to their high demand. *Keep in mind if you have made your payment by check, and a refund is due to you for any reason, we will mail you a refund check 10 business days from the date the check was deposited.*
Remember, making changes on orders being delivered, may result in a delayed delivery.