Current Openings:
Associate Event Consultant
Job Description
“We Don’t Just Rent Tables and Chairs. We Rent Events!”
Canton Chair Rental / Party Savvy, Stark County’s leader in the event rental industry, seeks an Associate Event Consultant to join our team. This role is ideal for a detail-oriented and relationship-driven professional who thrives on building lasting client partnerships. As an Associate Event Consultant, you will focus on managing key accounts, ensuring seamless event coordination, and providing tailored rental solutions to meet client needs. From conducting in-depth consultations to handling event logistics, you will play a vital role in delivering exceptional service and driving business growth in a dynamic, fast-paced environment.
Essential Duties and Responsibilities:
• Engage with clients planning weddings, corporate events, fundraisers, and private parties to provide the necessary rental products and event solutions.
• Develop and manage key account relationships, ensuring seamless coordination for recurring clients. This includes building rapport with multiple team members within each account, understanding their event styles, and anticipating their needs.
• Conduct client consultations in our showroom or at event sites (homes, businesses, or venues) to assess rental requirements, delivery logistics, and event specifications.
• Provide recommendations on tent sizes, table linens, seating arrangements, lighting, and other event essentials tailored to each client's vision.
• Gain a basic understanding of building and fire codes related to tented events to ensure compliance and accurate recommendations.
• Accurately enter and manage event details in rental software, tracking changes and updates as planning progresses.
• Oversee multiple events simultaneously, ensuring logistics and order details are executed flawlessly.
• Communicate professionally and clearly with clients and team members through phone calls, email, and in-person interactions.
• Occasionally assist with event setup, teardown, delivery, and pickup as needed to support smooth execution.
• Perform additional duties as assigned.
Schedule:
• The typical schedule is Monday–Friday, 8:30 AM – 5:00 PM. However, flexibility is expected based on client needs, and team members should be prepared to stay beyond scheduled hours as necessary to ensure successful event planning and execution
• Occasional after-hours and weekend shifts for client appointments, set-ups, or during high-demand seasons.
• Potential for overtime during our peak season.
• Flexible scheduling options are available.
Benefits/Perks:
• Medical, dental, vision, and 401k after 60 days.
• Enjoy team member rental discounts and participate in our referral program.
• 96 hours of PTO annually (prorated the first year based on hire date/month).
Qualifications and Requirements:
• 2+ years of experience in customer service, sales, event planning, or a related field.
• Proven ability to develop and maintain client relationships, especially with key accounts.
• Strong communication, negotiation, and interpersonal skills to effectively engage with clients and industry professionals.
• Valid Ohio driver’s license (must meet company insurance requirements).
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with rental or CRM software (preferred).
• Strong typing skills and ability to maintain accurate records.
• Strong attention to detail and organizational skills, with the ability to manage multiple high-value accounts simultaneously.
• Ability to interpret instructions and event specifications in various formats (written, oral, diagrams, schedules).
• Solid math skills (fractions, percentages, and ratios) for quoting and event planning.
• Comfortable upselling and closing sales, with a consultative approach to client needs.
• Ability to lift 40 lbs. and assist with event setups and teardowns as needed.
• Professional appearance and demeanor, with excellent written and verbal communication skills.
• Experience in the event or catering industry (preferred).
• Successful completion of a background check and drug screening.
Event Consultant
Job Description
“We Don’t Just Rent Tables and Chairs. We Rent Events!”
Canton Chair Rental / Party Savvy, Stark County’s leader in the event rental industry, seeks a detail-oriented and customer-focused Event Consultant to join our team. In this role, you will play a crucial part in creating exceptional event experiences by understanding client needs and recommending the right rental products. From handling inquiries to coordinating event details, you will be responsible for delivering outstanding customer service, closing sales, and ensuring seamless event planning in a fast-paced, team-oriented environment.
Essential Duties and Responsibilities:
• Respond to incoming phone calls, texts, web requests, and emails promptly and professionally.
• Make outbound calls to update and maintain business contact information.
• Greet clients in our Design Center, providing guidance on rental products.
• Consult with clients to understand their event needs, making tailored recommendations and identifying upselling opportunities.
• Create event layouts and ensure all details are accurately recorded.
• Follow up on quotes and leads in line with department goals.
• Develop and nurture relationships with new and existing clients to drive retention and repeat business.
• Proactively address and resolve customer concerns.
• Attend networking events, trade shows, and conferences to foster relationships with industry professionals.
• Travel to offsite locations as needed for client consultations.
• Engage with clients planning weddings, corporate events, fundraisers, and parties, ensuring all rental needs are met.
• Accurately enter and manage order details in rental software.
• Coordinate event logistics, including delivery, pickup, setup, and teardown, while occasionally assisting with these tasks as needed.
• Maintain clear, professional communication with customers and team members.
• Perform additional duties as assigned.
Schedule:
• The typical schedule is Monday–Friday, 8:30 AM – 5:00 PM. However, flexibility is expected based on client needs, and team members should be prepared to stay beyond scheduled hours as necessary to ensure successful event planning and execution
• Occasional after-hours and weekend shifts for client appointments, set-ups, or during high-demand seasons.
• Potential for overtime during our peak season.
• Flexible scheduling options are available.
Benefits/Perks:
• Medical, dental, vision, and 401k after 60 days.
• Enjoy team member rental discounts and participate in our referral program.
• 96 hours of PTO annually (prorated the first year based on hire date/month).
Qualifications and Requirements:
• 1+ years of experience in customer service, sales, or a related field.
• Strong communication and interpersonal skills.
• Valid Ohio driver’s license (must meet company insurance requirements).
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong typing skills and ability to maintain accurate records.
• Ability to interpret instructions in written, oral, diagram, or schedule form.
• Basic math skills, including fractions, percentages, and ratios.
• Ability to lift 40 lbs. and assist with event setups and teardowns as needed.
• Comfortable with upselling and closing sales.
• Strong multitasking, prioritization, and problem-solving skills.
• Professional appearance and demeanor.
• Knowledge of the event or catering industry (preferred).
• Successful completion of a background check and drug screening.
For general employment opportunities at Canton Chair Rental: Click here to fill out our Employment Application Online or Click here to Download & Print our Employment Application, and return to us:
Email: info@cantonchairrental.com
Fax: 330.477.2905
Mail: 4850 Southway St. SW, Canton, OH 44706-1947